The Basics

Please fill out the contact form in our menu or send an email to team@youareraw.com

TUESDAY - FRIDAY 11:00AM - 6:00PM EST.
SATURDAY - MONDAY CLOSED : HOLIDAYS CLOSED

After Purchase

For Custom Designs: You will receive a consultation and service agreement via email within 1-3 business days.
For Instant Downloads/DIY Content: Your product(s) will be immediately available for download after purchase. You will receive the downloadable file via e-mail and have the option to download directly from our website. You will also receive an order confirmation immediately following your purchase.

Each design service has its own design timeframe, which can be found in the service description. 

You have 2 free minor revisions per design project. You do have the option to purchase additional revisions. On average, revisions can take 1-3 business days. 

Once a design has been approved and final drafts have been sent, free revisions are no longer valid. 

Major revisions consist of changes, like a completely new concept, layout, and design. Major revisions are if/when the Client asks the Designer to completely or almost completely scrap the presented design and start over. Major revisions are 40% of the total project cost.

We do not provide refunds for any reason.